ERPA

Despite Keystone Cooperative’s successful Workday implementation, they encountered significant challenges with post-implementation support and operational inefficiencies. These delays, combined with limited expertise and support flexibility, hindered Keystone’s ability to leverage Workday’s potential fully.

ERPA introduced weekly touchpoints to address issues in real-time, facilitated the timely deployment of Workday Help and Workday Journeys, and built comprehensive integrations for Keystone’s benefits providers.

By addressing critical challenges, automating key workflows, and providing responsive, expert support, ERPA has enabled Keystone to prioritize strategic initiatives and build a self-sufficient HR infrastructure for long-term success.

Despite being an early adopter of Workday, MSCI faced increasing complexity in managing HR technology at scale. With a lean internal team, tackling large-scale Workday projects-like payroll transformation and studio integrations-required external expertise. MSCI needed a partner that could complement its self-sufficient approach while providing deep technical knowledge, flexibility, and a collaborative working style. To bridge this gap, MSCI turned to ERPA to enhance its Workday experience and ensure ongoing success.

ERPA’s tailored approach provided MSCI with the expertise, flexibility, and hands-on support needed to execute complex Workday projects while reinforcing internal self-sufficiency. From payroll transformation to Workday Studio integrations and advanced compensation, ERPA’s partnership enabled MSCI to optimize its HR technology without disrupting operations.

MSCI’s first major project with ERPA was a payroll transformation. Payroll is a critical function with no room for error, and MSCI wanted to ensure a smooth transition. ERPA stepped in with deep payroll expertise to structure a seamless implementation, ensuring accuracy, compliance, and integration with third-party systems. The results? “Payroll was a tremendous success,” Fassero shared. “We’ve done at least four payrolls and our special compensation processes for the year-those have been exceptionally smooth.”

Integrating a robust system like Workday across multiple areas, including finance, procurement, and HR, can be daunting for any organization. Avēsis, which operates within a complex dental and vision insurance sector, faced the challenge of supporting Workday’s vast functionalities. The company’s rapid HR deployment, followed months later by Workday Financial Management, demanded seamless coordination and specialized knowledge. Hiring a full-time staff to manage this would have been prohibitively expensive. Thus, Avēsis looked for a proficient and economically viable partner to assist with their ongoing support of Workday.

Avēsis chose ERPA as their support partner for Workday. ERPA’s experts providing tailored solutions that addressed unique challenges. Collaborative communication, proactive service, and in-depth Workday knowledge were critical components of ERPA’s approach. Steve Gearhart, an integral part of Avēsis’ strategy, implemented a broad strategy document that encompassed finance, procurement, and HR integration.

Avēsis’ journey with ERPA exemplifies how a strong partnership can streamline complex systems and optimize organizational processes. ERPA’s expertise in navigating Workday, coupled with their cost-effective and relational service model, provided Avēsis with a unified and efficient operational framework. By addressing Avēsis’ unique needs and fostering a culture of collaboration and continuous improvement, ERPA has become an integral part of Avēsis’ success.