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29 Aug 2026
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Customer stories

Oracle HR customer case studies

Browse Oracle customer stories and implementation case studies published by the vendor and its partners. Reported outcomes remain attributed to the organisation that published them.

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Partner-published3

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Published by implementation partners

Partner customer stories

3 sources
01
Partner-publishedKPMG

client-stories

A growing middle class, a young insurable population and increased awareness of the need for protection and retirement planning is driving the life insurance sector in India to new heights with customer service being key. Serving clients and agents is of utmost importance. Having a robust, scalable, reliable and flexible ERP system is an important step in enabling 8000 employees to serve the clients more efficiently.

Oracle Cloud HCM
Read full case studyChallenge · implementation · outcomes
02 / Implementation

KPMG in India undertook the detailed study of existing HR processes, recommended industry leading practices keeping in mind the uniqueness of the business and compliance with local laws and governing bodies A fast implementation schedule was put into place and, within four months, the core global HR and talent-acquisition systems and processes for India were live with Oracle Cloud HCM and the rest of the processes were live in another three months Thereafter, KPMG in India increased adoption, stabilised the solution, rolled out the solution to other regions covering five out of the 16 countries (U.S., U.K., Germany, Austria and India) and we facilitated policy and solution integrations of two acquisitions KPMG in India helped consolidate multiple leg…

03 / Reported outcomes

One company, one policy and one HR system Drive user adoption and sustainability Next-generation performance and skill-enhancement solution was implemented to attend to dynamic organisational needs and an extremely young and agile workforce Enterprise-wide data transparency and single source of truth for HR information to support intelligent reporting and analytics to and streamlined processes across 16 countries Reduced operational costs, improved user experience and access to leverage leading industry practices through Oracle’s cloud platform Quicker and smoother M&As and paperless processes

02
Partner-publishedKPMG

Manufacturing the back office of the future

KPMG helped a FORTUNE 50 industrial manufacturing company implement payroll transformation with Oracle Cloud HCM.

Oracle Cloud HCM
Read full case studyChallenge · implementation · outcomes
01 / Challenge

A global industrial manufacturing powerhouse with a 170-year history, this company is behind innovations in everything from telegraphy to renewable energy and medical technology. But with such a large, diversified business came a complex internal architecture and highly customized, aging back-office systems. To continue as a forward-thinking organization, they needed a future-facing solution. Taking their HR and payroll solutions to the cloud would improve consistency, efficiency, and business strategy—extending that innovative outlook from products to processes. Accuracy was of the essence in this deployment. Together, KPMG and this client built a customized engine to analyze and streamline data for compatibly with Oracle Cloud.

02 / Implementation

Bringing the technology of tomorrow—smart cities, sustainable energy, cybersecurity, and more—to regions around the world, this multidisciplinary company took a similar innovative approach to their North American back office. Managing all HR operations on a maturing, highly customized platform offered little opportunity for future technical support and scalability without significant cost to the company. Company leaders saw that moving to the cloud could unlock opportunities to advance their processes, staffing models, roles and responsibilities, and data and analytics. Beyond that, adopting an out-of-the-box solution would allow them to invest in all elements of their back office rather than on the software alone.…

03 / Reported outcomes

By moving to Oracle Cloud HCM, the company achieved what was once the largest Oracle Fusion Payroll in North America. Incorporating a heavily unionized workforce and many legacy payrolls into a standardized system and streamlining data and operations, they were able to:

“Accuracy was of the essence in this deployment. Together, KPMG and this client built a customized engine to analyze and streamline data for compatibly with Oracle Cloud.”

03
Partner-publishedKPMG

Wendy’s recipe for a high-quality HR transformation

How this fast-food leader created a leading-edge experience for its employees

Oracle Cloud HCM
Read full case studyChallenge · implementation · outcomes
01 / Challenge

Replace legacy HR and Payroll systems, upgrade employee services

02 / Implementation

With final testing completed to help ensure every aspect of the platform was operating correctly—from corporate data feeds all the way through to-the-penny payroll accuracy—the dynamic new digital-first HCM platform rolled out successfully in September 2023. KPMG then provided two months of hypercare support, which covered all post-go-live management while steadily transitioning responsibilities and handling knowledge transfer to Wendy’s overall support team.

03 / Reported outcomes

While this CPG company’s business is spread across two continents (and originates from a number of acquired companies), its financial operations are now centralized and unified. A cloud-based platform extracts and loads data from numerous global sources, then configures and stores it in a central location. Accounting staff across multiple back offices work within a single governance structure and with a single set of streamlined processes, enabling effective reporting and supporting a swift, accurate close. Across the enterprise, visibility is excellent, and insights are at the ready, because analysts can perform real-time calculations and drill down swiftly to the meaning behind the numbers.…

“When you work with KPMG, you expect access to a lot of expertise, and we definitely saw that, both in the depth and breadth of what they brought, with extensive project experience, a playbook, and best practices. One of the things, though, that I really appreciated about KPMG was they were willing to push—appropriately—with our teams, offering suggestions or ideas or another point of view to how we were thinking about things, all in the spirit of helping us get to a better solution and outcome.”

— Coley O’Brien Chief People Officer, The Wendy’s Company