delaware

The business has been shaped by numerous mergers and acquisitions. As a result, its IT landscape, particularly from a HR perspective, had become disparate, based on numerous singular legacy systems and largely disconnected from any central management. Following a change in ownership, GKN Aerospace needed to exit from group-provided HR systems within a short timescale which presented several key HR challenges, especially for busy HR directors looking for a simple way of gaining insight into how employees located across multiple office sites were performing.

GKN Aerospace chose one single, self-service hub and one global set of tools and processes that would simplify procedures that HR teams needed to carry out, while enabling employees to access resources and complete HR-related tasks quickly and easily. SAP SucessFactors was selected as the enabling technology; the Employee Central, Performance Management and Recruitment modules were chosen for Phase 1 of GKN Aerospace’s journey. Gordon Pitman, Chief HR Officer, explained: “The number one priority was to ensure the system supported our vision of GKN Aerospace as a great place to work. We wanted to transform our operating model into a global enterprise model, enabling us to lead and grow in our chosen markets.“

After a five month sprint, the project was delivered successfully on-time and on-budget, rolled out globally to 15 countries in 10 languages. With support from delaware, the business was able to achieve a strong adoption rate: 80% of key users were using SAP SuccessFactors within the first month. One of the key factors of this success was the innovative, iterative design process which involved delaware and GKN Aerospace’s global HR teams. Traditional adoption methods such as user acceptance training and process guides were supplemented with intensive on-site workshops.…