Lattice

The thought of never having to manually run a compensation review again was too enticing for Bill and his team, who took Lattice up on the challenge. “It was two and a half months from signing the contract to running a full 360-degree and compensation review. It's something that was very well received by our organization and that our team was proud to put our name on. Had you told me in November that we were going to complete a full 360-degree review with almost no hiccups by February, I would've told you ‘there's no way,’” exclaims Bill.

To further benefit employees, the company also rolled out Lattice Grow to help add transparency and clarity around career and growth opportunities within the organization — an addition that was highly sought after by employees. “We didn’t have anything in place before Grow, which was one of the biggest pain points of our team members. We had high performers who didn’t know where they were going in the organization, how to get there, or even how they were being evaluated,” says Bill. “Team members had to take the company's word that as they grew roles would be created or opened up within the organization. It made it hard for team members to visualize how to grow within the company.”

Thanks to Lattice, GoodUnited employees now have a holistic view of not only their individual performance, but also the career opportunities available to them within the organization. “Lattice has done a phenomenal job of helping us create clarity and transparency in team members' lives. Our employees now have a way to see where they stand and how they can grow within the organization,” says Bill. “They also have multiple channels they can use to give feedback to other team members and the organization as a whole, so we can all continue to get better together,” he adds. While Lattice has clearly made an impact on GoodUnited employees, Bill and his team have also benefited immensely from the platform.…

This was the challenge for Cahill Contractors LLC, a majority family- and woman-owned general contractor in the Bay Area. With seasonal work and frequently changing project teams, Cahill has an uphill battle creating a seamless employee experience for their 250 office-based staff and on-site laborers, carpenters, and engineers.

Megan and Jordyn have been able to track the results of their improved onboarding program with Lattice. Their onboarding survey shows that 92% of new hires found the onboarding enjoyable and valuable.

"We were using a fully manual process that required us to copy over questions to individualized documents that we would share with individual employees," Kevin says. "Personalizing each document was a slow and time-consuming process, and then we had to send them out and make sure that the privacy settings were right for each one."

Armed with this knowledge, and facing a hard end-of-quarter deadline, Future began to look for software to improve their processes. It didn't take them long to find Lattice. Both Kevin and senior manager Elisha Voren were immediately impressed with Lattice's scalable performance reviews, especially its robust analytics and support for automated templates. A vital process that had once taken a matter of hours could now be achieved four or five times faster thanks to Lattice. Kevin particularly cites the ability to easily see the results of previous performance reviews as an important part of Lattice.

In each engagement survey , GoGuardian asks its employees to describe their experience in three words. Last quarter, employees said the corporate culture was exciting, rewarding, fun, meaningful, fulfilling, supportive, engaging, innovative, and inspiring. While maintaining a positive corporate culture is important for the HR team, the company is also in a hypergrowth phase, growing from 200 to 700 employees over the last few years, and is focused on engaging and retaining talent. “People are our greatest resource and developing them is key to a business’ success,” said Lisuzzo. “In most businesses, 50% of your cost is employee salaries, and so developing people is critical to ensuring the business is a long-term success.…

The company is in the process of getting Grow further implemented across teams, and by the end of the year will be asking managers to have a development plan in place for every employee.

As a result of using Lattice engagement surveys, GoGuardian listened to employee feedback and implemented many benefits, including increased 401(K) matching, extending a generous parental leave, and introducing professional development tools and programs online such as LinkedIn Learning and Thrivepass. The company has also instituted quarterly wellness days where the entire company closes down and everyone can take the time to recharge. In addition, career development has been better communicated. With well-articulated job tracks, employees can clearly see the expectations and requirements for different roles across the company. This is beneficial for both managers and employees.…

The Encompass team believes that the best decisions are made when you understand the complete picture. Just as this applies to their award-winning corporate digital identity (CDI) platform, so too does it speak to their people strategy. Their passionate People Team aims to equip every employee for success by maximising engagement, performance, and satisfaction. “Encompass is a scale-up business, and our people are on this journey with us,” says Sabrina Khan, Performance and Development Manager. “Our people practices cannot be tick-box exercises. We want to ensure everyone is invested in the company's success, and we achieve this by investing in them,” Sabrina says. As the company scaled, it required a more mature approach to people management.…

Encompass is delighted with the results achieved so far, and it has spurred them on to see what else can be achieved now they have a holistic approach and consistency of people processes across the business. The C-suite is also 100% bought into what the People Team is doing and can see the results for themselves in terms of engagement, performance, and satisfaction.

With a fast-growing global team, AllTrails struggled to keep onboarding and engagement consistent. Lattice provided the structure to align new hires, track growth, and strengthen the culture that keeps employees connected to the mission.

As a result, AllTrails quickly rolled out Lattice Feedback to give employees a way to share and collect helpful feedback in real-time. But even that wasn’t enough for Doreen and her team. After creating a culture of continuous feedback, they went a step further to build a culture of celebration using Lattice Praise . Employees could publicly share positive feedback and showcase their colleagues’ many accomplishments with the entire company via Lattice’s integration with Slack .

Since partnering with Lattice, AllTrails has routinely surpassed Lattice’s survey participation benchmarks. When we asked her to share the secret behind these exceptional results, Doreen modestly attributes the success to her employees. “I'd love to take credit for all of it, but I think it's just all cultural,” she reveals. “We've invested a lot of time in all of our recruiting efforts and made sure we're bringing in the right people who are going to get excited about these types of things. We're seeing it pay off.” Employees have also driven the success of another Lattice feature: Praise . At AllTrails, celebrating big wins publicly is a major part of the company culture, so the introduction of Lattice Praise was met with a warm embrace.…

Articore needed to boost return on investment in its people and keep engagement high. By adopting Lattice, they created a stronger culture of feedback and development, aligning employees to long-term growth.

Articore is a company and community of human beings, and it needed a human-first approach to performance management. Articore deployed Lattice in January 2024.

Looking to the future, Articore is now ready to take engagement to the next level. The team is replacing CultureAmp with Lattice Engagement to foster an approach where engagement is viewed not simply as a job satisfaction metric, but as a proactive tool that continuously takes the pulse of its people and links this directly to performance, growth, and compensation.

Braze, a fast-growing marketing automation company, has offices in New York, San Francisco, London, and Singapore filled with smart, motivated people. It’s an attractive place to work but hiring can be a challenge when competing among other well-funded startups for talented employees. For Andrew, that hiring challenge transforms into a growth and retention challenge the moment that the candidate joins the team: “Now that we’ve brought them in house, how are we going to keep people motivated, engaged, and excited about their work?”

As Braze scaled, its homegrown performance process became inconsistent and hard to manage. With Lattice, they rolled out customizable reviews that gave managers clarity and employees confidence in their growth.

For Andrew, that hiring challenge transforms into a growth and retention challenge the moment that the candidate joins the team: “Now that we’ve brought them in house, how are we going to keep people motivated, engaged, and excited about their work?”

As Brilliant Earth expanded its showroom footprint, its People team replaced manual spreadsheets with Lattice to give managers and employees a consistent way to connect 1:1s, engagement, and performance — and support growth at scale.

Based in Cape Town, South Africa, Coca-Cola Peninsula Beverages (CCPB) is the local bottler of one of the world’s most iconic brands. What sets CCPB apart is its vibrant organisational culture and deeply diverse workforce — mirroring the communities it proudly serves. This diversity is a strength, but it also presents a unique challenge: aligning close to 1,300 employees around shared behaviours, goals, and ways of working.

While Lucy Maresco has been CoEnterprise’s VP of People for over a year, she’s only spent six weeks in the company’s office – courtesy of a worldwide pandemic. Those six weeks were luckily all she needed to get a feel for the fast-paced, growing culture of supply chain and business analytics solutions company, CoEnterprise. “CoEnterprise is very people-focused. One of our core values is collaboration and people really take that to heart. Our people work well together, they help each other, and they look out for each other,” said Lucy.

The CoEnterprise team also fell in love with Lattice’s employee development tool Grow which allowed them to create career tracks to share with managers and employees. “Corinna can tell you how many cartwheels I did because the career development framework I rolled out prior to onboarding Lattice perfectly mirrors the framework used in Grow. I was laying out competencies and career tracks in Excel and Word with my managers and now it's all in Lattice,” said Lucy. “I still get excited about Grow because I feel like it was just made for us.”

While the CoEnterprise team has only used Lattice for less than a year, they were surprised by the substantial impact it’s had on their organization in such a short time. Lucy and Corinna were shocked to learn that even with their small HR team, CoEnterprise outperformed most engagement and performance benchmarks for their industry. “We love the ability to quantify where our employees stand in terms of themes in pulse and eNPS surveys. Data gives us the ability to have clear insight into our employee base and empowers us to create solutions to address challenges,” stated Lucy. The biggest win for Lucy and Corinna since implementing Lattice? Organization-wide behavior change. “We’ve seen steady one-on-one participation among our managers.…

GreenState Credit Union needed to modernize its approach to performance and employee growth. By rolling out Lattice, they introduced structured reviews and regular feedback, boosting engagement and clarity across the organization.

At the heart of Agero, a provider of software-enabled driver safety services and technology, is a people-first mindset and a shared commitment to helping others. That commitment is alive and well within the Talent Development team, a branch of the larger People team, whose goal is to offer employees the infrastructure, tools, resources, and support needed to grow and develop their careers. “At Agero, we are transforming an industry, and we want our people to be a part of that,” says Kim Remley, VP of Talent Development.…

So far the Agero team has been impressed with the results, which include an amazing 98% review completion rate and a high rate of 1:1 feature usage. That success is in part because of organization-wide collaboration and support among senior leaders and other stakeholders in the organization. The Agero team has worked with leaders across the company to define a consistent enterprise framework that covers the knowledge, skills, productivity, and outcomes needed for roles. Strong collaboration across the entire HR team ensured buy-in and growing usage rates.…

First and foremost, Campspot went from having no formal review process and no streamlined way to collect employee feedback to running semi-annual performance reviews and quarterly engagement surveys — all within just a few months. Employees gained the ability to request feedback any time from peers and managers, take ownership of 1:1 agendas, and prioritize their career growth with individual development plans. Managers, on the other hand, have all the resources they need in one place to be better people leaders and career coaches to their teams. “Before Lattice, we had a lot of pieced-together processes, best practices, and recommendations for managers,” explains Kirsten.…